SHRIPAL METAL LTD. - Customer Feedback Form

Name

Mr.

Ms.

Mrs.

First Name

Last Name

Title

Address

Organisation

Street Address (1)

Street Address (2)

City

State

Zip/Postal Code

Country

Phone

Fax

E-mail Address

1) In the past year, has the amount of overall business placed with us.

Increased

Stayed the same

Decreased

2) Would you recommend us to others?

Yes

3) What product categories have you purchased from Shripal Metal?

4) What are the three most important reasons you continue to do business with us?

5) Rate your satisfaction level for each of the following categories:

6) What company do you feel is Shripal's strongest competitor in the following:

Pipes
Tubes
Pipe Fittings
Hollow Section
Other Products
Customised Products & Services

7) How do you feel Shripal's overall performance compares to it's competition?

Better

Same

Worse

8) What suggestions for improvement would you recommend which would increase the value you receive as a customer?